Terms of use

Who you are contracting with

Your agreement is with Soft Bridge FZE LLC. Tendario is its brand.

Licence no. 262524808888. Registered address: Office BC-888717, 26th Floor, Amber Gem Tower, Sheikh Khalifa Street, Ajman, United Arab Emirates, P.O. Box 4848.

Phone: +971 50 242 9035. Email: [email protected].

Payments and your card statement

Payments are processed by Soft Bridge FZE LLC. The name on your card statement will be Soft Bridge, not Tendario.

What the service is

Tendario is software you use over the internet. It helps you run your business: appointments, clients, sales, stock, team and reports. You pay to use it; you do not buy a copy of it.

We keep improving the product. Features can be added, changed or removed.

Your account

You are responsible for what happens in your account. That includes what the team members you invite do. Keep passwords private, and remove people who leave.

One workspace is for one business. Give each team member their own login. Do not share one login.

Tell us quickly if you think someone has entered your account without permission.

Your data

Your data stays yours. We do not sell it. We do not use it to build a product for someone else.

You must have the right to record the information you enter about your clients. You are responsible for the messages you send them through the product.

Your business data

We never access, use or share your business data without your permission.

If you ask us for help and we need to look at something, we ask you first.

Your data is yours.

Acceptable use

Do not use Tendario to break the law or to send unwanted bulk messages.

Do not store card numbers in free-text fields. Do not try to enter another business’s workspace.

Do not resell access. Do not copy the service by automated extraction of its pages or data.

Prices and payment

Prices are on the pricing page, with their monthly price in AED.

You pay by card. Stripe processes the card payment. The billing currency is AED.

Paid extras are billed in advance, every month. They renew automatically until you cancel them.

To cancel, write to [email protected].

You see the price before you pay.

Availability and support

We try to keep the service available at all times. We plan maintenance outside business hours. We do not promise that the service will never stop.

Support is by email at [email protected], during UAE business hours.

Suspension and closure

We can suspend a workspace that breaks these terms. We can also suspend one that puts the service or other customers at risk. When it is safe, we warn you first.

You can close your account at any time. Before you close it, ask us for a copy of your data.

Liability

Tendario is provided as it is. We do not promise that it fits a particular purpose or brings a particular business result.

We are not liable for lost profit, lost business or indirect loss. In any twelve months, our total liability is limited to the fees you paid in those twelve months.

Nothing here limits a liability that UAE law does not allow us to limit.

Changes to these terms

We can update these terms. When we do, the version number and the date at the top change. If you keep using the service after that date, the new version applies.

Governing law

These terms are governed by the laws of the United Arab Emirates.

Questions about this agreement: [email protected].